Today our Editor, Lizzie Akass, is delighted to be joined by Michael Krayenhoff, COO and Founder at The Inner Circle, and case study presenter at our 2019 Customer Engagement Transformation Conference. Founded in 2012 and crowned winner of the Deloitte Technology Fast 50 by 2018, The Inner Circle has grown to 1.6 million members in six years, and is now active in 49 cities across the world.

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